DISTINGUISHING FEATURES OF THE CLASS:  Work involves supporting the efforts of the EMS Administrator. This includes overseeing and scheduling the activities of emergency medical technicians (EMTs) and clerical staff, along with participating in the provision of emergency medical services. Work is performed under the general supervision of the EMS Administrator. Cooperates with other local emergency and law enforcement personnel as necessary. Provides supervision to EMTs and clerical support staff as needed. Performs related work as required.

TYPICAL WORK ACTIVITIES:          (Illustrative only)

• Provides direct supervision to all Emergency Medical Technicians (EMTs) working for the ambulance service in the absence of the EMS Administrator;
• Ensures that EMT certification and ongoing training requirements are met and maintained;
• Schedules EMT and clerical support staff for all shifts;
• Provides instruction and directs subordinates regarding proper procedures and protocol of the department in the Administrators absence;
• Assists with inventory and quality control;
• Reviews and maintains records for QA/QI on ESQ;
• Acts as liaison between the ambulance service and the public, police, fire and other EMS agencies in the absence of the Administrator;
• Enlists active participation and coordination of appropriate professional, technical, voluntary and governmental personnel in the absence of the Administrator;
• Maintains a filing system for records and information maintenance and prepares reports as needed;
• Performs spot checks for part 800 compliance and equipment quality/safety inspections;
• Oversees, billing and purchasing for the ambulance service;
• Uses computer applications such as spreadsheets, word processing, calendar, email and database software in performing work assignments;
• Completes tours of EMT duty on ambulance calls, as required;
• May drive an ambulance/emergency vehicle, as needed;
• Performs a variety of related activities as required.

Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of emergency medical conditions, emergency first aid, and emergency medical treatment procedures; good knowledge of and skill in using a variety of medical and first aid equipment in an ambulance/rescue vehicle; good knowledge of operation and maintenance of biomedical telemetry and other specialized medical equipment and technology used in administrating emergency medical treatment; good knowledge of recent developments in the field of emergency medical treatment; working knowledge of the geography of the area; working knowledge of background, principles and objectives of federal, state, regional, and local emergency medical services (EMS) programs; skill in the operation of a medical emergency radio; ability to perform patient assessments and appropriately apply medical procedures in crisis situations; stamina and endurance to perform rescues; Ability to lift, carry, and balance 125lbs, 250 with assistance; ability to perform calmly and efficiently in crisis situations; ability to establish and maintain effective working relationships; ability to plan and direct the work of others; ability to communicate effectively both orally and in writing; ability to maintain records and prepare reports; dependability; integrity; good judgment; resourcefulness; tact and courtesy.

MINIMUM QUALIFICATIONS:

Graduation from high school or possession of a comparable diploma and possession of a valid New York State Department of Health Certification as Emergency Medical Technician-Basic (EMT-Basic) or higher certification, at time of appointment. One year of experience as an EMT or first responder, six months of which were in a supervisory and/or training capacity.

SPECIAL REQUIREMENTS:

1. Possession of a valid, unrestricted, appropriate level driver’s license, and acceptable driving record are required at time of appointment and must be maintained throughout employment.
2. At the time of appointment, successful completion of Incident Command System (ICS) courses 05A, 100 and 700 provided by the National Incident Management System (NIMS) in collaboration with the U.S. Department of Homeland Security Emergency Management Institute (EMI).

11/16; 3/21; 10/24
Competitive Class