DISTINGUISHING FEATURES OF THE CLASS: This is routine clerical and data entry work which involves maintenance of school records and data, typing announcements, letters and similar, using basic computer applications. Specific duties vary with the needs of the district, department or division. Considerable contact and interaction with school administrators, teachers, school personnel, students and parents are involved, requiring confidentiality and proper handling of confidential materials. This position differs from Clerk I in the difficulty of work assignments, complexity of the work, and independent judgement used in the completion of assignments. Additionally, this position requires the ability to speak, write and understand Spanish as well as English. Work is performed under general supervision. Supervision of others is typically not a requirement of this position. Performs related work as required.

TYPICAL WORK ACTIVITIES:  (Illustrative only)

• Speaks, reads, writes and interprets Spanish language and Spanish language documents, as needed;
• Acts as intermediary and interpreter for Spanish speaking students, parents, and members of the public, as needed;
• Performs confidential clerical work in the maintenance of records and files;
• Collects information and data;
• Compiles informational and statistical reports;
• Enters data and information accurately to produce forms and routine correspondence, i.e., requisitions, certificates, absentee and tardy listings, accident forms, purchase orders, asset tags, agenda, minutes, evaluations, transcripts, invoices, vouchers, bulletins and form letters involving suspensions, infractions, detention, tardiness, etc.;
• Uses computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments;
• Receives, distributes, and files correspondence received by the school district;
• Enters data accurately to assist with maintenance and updating of records and files, and for reporting purposes;
• Performs scheduling functions such as creating appointments for parents and/or students with school personnel and officials, or updating building use calendar, etc.;
• Fields questions and problems, provides routine information when possible, or refers to an appropriate person;
• Receives telephone calls, directs parents, students and visitors, and acts as receptionist;
• Contacts parents regarding schedules, meetings, student absences and/or tardiness, or other matters, as required;
• Operates a variety of business office machines such as computers, copying machines, calculators, scanners, etc.;
• Makes and checks routine arithmetical computations, as necessary;
• Collects fees and accounts for monies received, as necessary;
• May be assigned to provide clerical assistance to a variety of specific administrators and/or departments;
• Performs a variety of related activities as required.

Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:   Good knowledge of office practices, procedures, terminology and equipment; good knowledge of office record keeping practices; working knowledge of business arithmetic and English; ability to operate an alphanumeric keyboard at an acceptable rate of speed; ability to use computer applications such as spreadsheets, word processing, calendar, e-mail and database software;  ability to enter data, organize and maintain records, and prepare reports; ability to speak English and Spanish fluently and to understand, read, write and translate both in English and Spanish; ability to understand and follow oral and written instructions; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships; accuracy; resourcefulness; initiative; good judgment; tact; courtesy; neat appearance.

MINIMUM QUALIFICATIONS:  Either

1. Graduation from high school or possession of a comparable diploma and one (1) year of clerical experience which must have involved some use of computer applications to enter data, maintain records or prepare reports;
2. Three (3) years of clerical experience which must have involved some use of computer applications to enter data, maintain records or prepare reports; or
3. An equivalent combination of training and experience as indicated in a) and b) above.

SUBSTITUTION NOTE: Post-secondary level education may be substituted for the required experience indicated above on the basis of thirty (30) college credits per year of experience.

PLEASE NOTE:  Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

SPECIAL REQUIREMENT:

Fluency in understanding, speaking, reading, writing and translating Spanish and English.

1/14; 8/21; 3/22

Competitive Class