DISTINGUISHING FEATURES OF THE CLASS:  Under the direct supervision of the Director of Child Advocacy Program, the Coordinator of CAC will manage the CAC’s Multidisciplinary Team (MDT) and oversee all community outreach initiatives. This includes maximizing communication and team relations among interagency partners, as well as ensuring smooth engagement by all MDT partners in joint investigations of child physical abuse, sexual assault, and neglect cases. The Coordinator of CAC is also responsible for creating and maintaining a trauma-informed environment, ensuring that all interactions with child victims and team members are conducted sensitively and supportively to minimize re-traumatization and vicarious trauma. The Coordinator provides direct supervision and oversight to direct service staff at the CAC, focusing on teambuilding, professional development, training, and accountability. Additional duties include community outreach in the form of developing social media management, educational materials, trainings, special events, etc.  After hours and weekend work is required for events, trainings, and case coverage. Performs related work as required.

TYPICAL WORK ACTIVITIES:  (Illustrative only)

• Coordinates and facilitates CAC's Multidisciplinary Child Abuse Team (MDT);
• Coordinates interview scheduling, case coverage, and case management with all parties including but not limited to law enforcement, mental health providers, and other CAC staff;
• Facilitates monthly case reviews of all CAC cases handled by the MDT team, providing documentation as needed;
• Ensures that follow-up issues at the end of the case review are communicated to all relevant members of the MDT to facilitate resolution;
• Conducts sensitive and through forensic interviews of children and adolescents;
• Develop, schedule, and provide educational presentations to the public;
• Develops and schedules trainings for a variety of parties including other agencies, law enforcement, and health providers;
• Maintain all required documentation in program data base;
• Facilitates and documents core team meetings and on-site interdisciplinary meetings; 
• Provides supervision and oversight to the CAC direct service staff including Victim Advocates and clinicians;
• Attend specialist trainings and peer review meetings as needed to stay current on best pracrtices and trends in the field;
• Coordinate and facilitate peer review meetings with other team members who conduct forensic interviews;
• Assists Director of CAC with training and orientation of staff and new MDT members;
• Manages social media and assists with prevention and community outreach efforts targeted at reducing future child abuse and neglect;
• Works to promote the Child Advocacy Center, its goals and its mission, including public speaking, organizing special events, and representing agency at various venues;
• Assists Director of CAC with student intern/volunteer program;
• Assists Director of Child Advocacy Program with adminsitrative tasks as needed;
• Performs a variety of related activities as required.

Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:  Good knowledge of child abuse dynamics and its impact on children; good knowledge of the Multidisciplinary Team (MDT) approach in the investigation of child abuse/neglect; good knowledge of community service agencies and programs that work with victims of child abuse and their families; good knowledge of the process of investigating a child abuse case through law enforcement, child protective services, and court systems; good knowledge of applicable state and federal laws; good knowledge of social media; ability to work in a cooperative manner with diverse professional groups; ability to plan, organize, coordinate, administer and evaluate the effectiveness of programs; ability to plan and supervise the work of others; ability to communicate effectively both orally and in writing; facilitation skills; collaborative management approach; ability to problem solve; ability to operate a personal computer and utilize common office software programs; ability to prepare education materials, including curricula, pamphlets, exhibits, and audio‑visual presentations; ability to express ideas clearly and effectively both orally and in writing to groups and individuals; ability to establish and maintain effective relations with community agencies; ability to deal effectively and objectively with clients of diverse socio-economic backgrounds and cultures; ability to speak well in public; resourcefulness, courtesy; tact. good listening skills, social perceptiveness; confidentiality; good judgment.

MINIMUM QUALIFICATIONS:

Master’s degree or higher in social work, counseling, psychology, criminal justice, human services, or a closely related field, and two (2) years of paid experience in an agency whose duties shall have involved counseling, case management, case supervision, or investigations involving child abuse, one (1) of which must have involved supervision.

PLEASE NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

SPECIAL REQUIREMENTS:

1. Incumbents must become certified forensic interviewers within the first six (6) months. If said certification is not available within the first six months, incumbent may have an additional six (6) months.

1. A state and/or national fingerprint supported background investigation is required before an appointment is made. The applicant will be responsible to pay the Division of Criminal Justice Services fee for this search.
2. Possession of a valid, unrestricted, appropriate level driver’s license, and acceptable driving record are required at time of appointment and must be maintained throughout employment.

12/18; 2/24; 10/24

Competitive Class