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PUTNAM COUNTY MRC

ServNY Information

Volunteers Critical for Emergency Response

By its very nature, a disaster often overwhelms a community’s ability to quickly provide appropriate care to victims. Often, volunteers are needed to extend the community capacity, including the capacity of hospitals, to respond to a disaster.

In the case of volunteers who provide medical or mental health care, it’s essential they have the proper credentials and skills to treat people affected by the emergency.

The ServNY volunteer management system, administered by the department’s Office of Health Emergency Preparedness (OHEP), is a Web-based registry of individuals who make themselves available to assist on behalf of New York State during an emergency. Currently 6,546 people have volunteered to help when needed.

Health Care Professionals Needed

Licensed health care professionals willing to respond to a disaster—either locally, statewide, or across the nation—are strongly encouraged to register with ServNY.

Registering before the need arises is important, as credentials are verified upon registration and periodically thereafter. This helps to ensure that when a community needs extra hands, those hands are qualified to provide the appropriate care.

When volunteers are needed, ServNY will automatically notify potential volunteers via phone or e-mail with the information necessary for a volunteer to determine if they are ready and available for the assignment.

Established after 9/11

OHEP developed the ServNY volunteer registry in partnership with county health departments, the New York City Department of Health and Mental Hygiene, the Medical Society of the State of New York, hospital associations, and other medical professional organizations.

The registry, established in the aftermath of the 9/11 terrorist attacks, is currently used by all local health departments and Medical Reserve Corps for management of volunteer programs.

Registration in ServNY is open to any health care or mental health professional, as well as laypersons who are willing to serve in administrative or support roles during public health emergencies. To learn more and to register, go to www.health.ny.gov/ServNY.

INSTRUCTIONS IF
YOU HAVE A NY.GOV ID

  1. Go to ServNY (ny.gov)
  2. Click Sign in and go to next step OR Register by clicking Don’t have an Account
  3. Select Health Applications.
  4. Select SERVNY from list of NYS Department of Health Applications
  5. Review the ServNY Privacy Policy
  6. Check the I acknowledge, certify and/or agree and then Click Continue.
  7. Complete all required fields (marked with red asterisk *) in GENERAL INFORMATION section including: Identity, Contact Info, SMS/Text Messages & Emergency Contact Info then Click Continue.
  8. Complete PROGRAM MEMBERSHIP and then Click Continue.
    -If you selected Non-Health Care Volunteer, then proceed to OTHER TRAININGS & SKILLS
    -If you selected Health Care Volunteer, then proceed to HEALTH CARE PROFESSIONS then go to OTHER TRAININGS & SKILLS then Click Continue
  9. Review all data entered by scrolling down the Volunteer Summary
  10. If you need to make any edits click the EDIT icon
  11. If an error message appears, fix the error by filling out the form with the correct information and then proceed
  12. Click to save or print a copy of your volunteer profile (optional).

INSTRUCTIONS IF
YOU DO NOT HAVE A NY.GOV ID

If you clicked Don’t have an Account then follow steps on screen:

  1. After going to ServNY (ny.gov)Click Personal.
  2. Review what is needed to create account and then Click Sign Up for a Personal NY.gov ID
  3. Enter First Name, Last Name, Email, Confirm Email, Preferred Username.
    Click Check to be sure Username is available. If NOT available, try a different Username.
  4. Check I’m not a robot
  5. Click Create Account. If the system finds a last name and email match, then you can have your Username emailed to you OR Click Continue.
  6. Verify info on the screen (name, email and username). If not correct, click Back OR If correct, click Continue.
  7. Go to email you entered in Step 6.
  8. Click link in email (Please click here to activate your account).
  9. Select three (3) secret questions and answers.
  10. View You have successfully saved your secret questions and answers. Please click the below Continue button to set your new password.
  11. Enter password twice
  12. Confirm Password Change Info/userID your new password has been set message then Click Continue.
  13. Click Continue to Enrollment on the NY.gov ID Activation page.
  14. Return to Step 2 instructions on left side of this webpage to register as a volunteer

ABOUT US
The Putnam County Medical Reserve Corps (MRC) recruits and trains volunteers to support the county in the event of an emergency or disaster. Their mission is to serve the community by strengthening public health, improving emergency response capabilities and building community resiliency. The Putnam County MRC is one of nearly 1,000 MRCs nationwide that organize locally.

Message from the Health Department
Health Department Staff Express Their Thanks to Putnam County Medical Reserve Corps Volunteers

Message from the MRC Coordinator
“MRC volunteers have been instrumental in the health department’s COVID response working alongside County staff. Their assistance has been invaluable – they contributed hundreds of hours of volunteer time and made a difference in the health and well-being of our community.”