The Putnam County Department of Information Technology/Geographic Information Systems is seeking qualified candidates for the position of Deputy Director of Information Technology/Geographic Information Systems (IT/GIS).

This is a Competitive position under New York State Civil Service Law. Per NYS Civil Service Law any appointment to this position will be made on a Provisional basis, pending the future administration of a Civil Service examination.

This is a professional level position with responsibility for assisting the Director in administering, directing and managing countywide information technology and geographic information systems (IT/GIS) activities. Incumbent assists in planning, directing and coordinating all county IT/GIS operations and activities, including VoIP phone system. Incumbent participates in establishing countywide and departmental IT/GIS policies, procedures and standards. Responsibility for installation, maintenance, and management of servers and associated peripheral equipment, installation of all server operating systems and support software, and technical assistance and advice for county departments, offices and facilities. Considerable contact and interaction with County departments, officials and staff is involved. Work is performed under direct supervision of the Director of IT/GIS. Supervision is exercised over subordinate technical and clerical staff. Performs related work as required.

SOME TYPICAL WORK ACTIVITIES:

• Provides, or assigns staff to provide, technical assistance and advice to county departments regarding information technology related issues and/or problems;
• Manages projects and tasks;
• Assists in assigning, directing, reviewing and evaluating the work of subordinate technical staff;
• Diagnoses and problem-solves high-importance issues, often under strict time constraints;
• Coordinates and participates in the installation and maintenance of hardware, software and network infrastructure devices for servers, storage systems and virtual server hosts, including assembly, configuration and transport, in accordance with established procedures and best practices;
• Oversees and maintains server-related security, antivirus programs for servers, backup services, wireless network with multiple Service Set Identifiers (SSID), etc., in accordance with established procedures and instructions;
• Coordinates server configuration and allocation of server resources, including storage systems and data storage capacity, to ensure that application and data needs of users and user departments are met;
• Coordinates and performs periodic preventative maintenance in accordance with manufacturer recommendations and departmental standards;
• Coordinates ongoing installation, trouble-shooting and overall management of VoIP phone system, including utilization of plain old telephone service (POTS), primary rate interface (PRI) and session initiation protocol (SIP) trunks;
• May respond to user calls and emails for maintenance, service, repairs or other computer system related problems, and provides resolutions to problems;
• Analyzes and diagnoses failures to determine whether they are caused by software or hardware;
• Develops and prepares server documentation, specifications, standards, instructions and user manuals, as needed;
• Establishes, reviews and modifies departmental information technology policies, procedures and standards;
• Facilitates problem-solving and communication between Putnam County users and contractual providers of data management system/software (e.g. Tyler Technologies);
• Identifies needs and requirements for various database usages across the County;
• Performs a variety of related activities as required.

MINIMUM QUALIFICATIONS:

1. Bachelor’s degree in computer science, information technology, or a closely related field and three (3) years of experience where the primary function was server administration, including installation, operation, maintenance, problem-diagnosis of servers (must include experience with Windows server 2016, 2019, and 2022, and Microsoft structured query language (SQL) server) plus experience with associated equipment, SharePoint administration, Microsoft 365, Active Directory, Anti-Virus, Microsoft Exchange, Azure, and Onedrive; or
2. Bachelor’s or Associate’s degree and four (4) years of experience as delineated above; or
3. Graduation from high school or possession of a comparable diploma and five (5) years of experience as delineated above; or
4. An equivalent combination of training and experience, as indicated above.

SUBSTITUTION NOTE: Post-secondary level education may be substituted for one (1) year of the required experience indicated above on the basis of thirty (30) college credits per year of experience.

PLEASE NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

SPECIAL REQUIREMENT: Access to transportation is required to meet work requirements in a timely and efficient manner.

PREFERRED BUT NOT REQUIRED:

1. Certification as Cisco Certified Network Associate (CCNA) or higher;

2. Certification as Microsoft Certified Solutions Expert (MCSE) or higher;

3. Experience involving supervision of others.

SALARY: $90,000

SCHEDULE: Full-time, Monday – Friday

BENEFITS:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

APPLICATION: 

Applications and resumes may be submitted to the Putnam County Personnel Department by mail or email:

putnampersonnel@putnamcountyny.gov

Putnam County Personnel Department

110 Old Route 6, Bldg 3

Carmel NY, 10512