Personnel Department
DISPATCHER (SCHOOL) (SPANISH SPEAKING)
DISTINGUISHING FEATURES OF THE CLASS: This work primarily involves the transmitting and receiving of messages and the routing and scheduling of school buses. Work is typically performed under the direct supervision of a Supervisor of Transportation or his/her designee. Communication with staff, the community and school administrators is required. Direction is given to drivers. which require application of standard procedures to specific assignments. This position requires that incumbents speak, write and understand both Spanish and English. Performs related work as required.
TYPICAL WORK ACTIVITIES: (Illustrative only)
- Speaks, reads, writes and interprets Spanish language and Spanish language documents, as needed;
- Acts as intermediary and interpreter for Spanish speaking clients and members of the public, as needed;
- Dispatches workers on regular and emergency transportation duties;
- Assists in scheduling, routing, assigning and reassigning students, drivers and other staff for regular daily transportation as well as for special transportation requests and trips;
- Prepares daily assignment schedules, determines vehicle staffing, and contacts/assigns substitute drivers for scheduled and unscheduled trips;
- Coordinates emergency road service with garage staff, including dispatching spare buses;
- Transmits and receives messages via a two-way radio system in communication with bus drivers;
- Receives telephone calls from parents of school children regarding routes and schedules;
- Uses routing computer software to schedule routes/stops/students;
- Performs routine clerical work and maintains filing system/database;
- Operates a variety of business office machines such as computers, copying machines, scanners, etc.;
- Prepares requisitions, purchase orders, inventory controls, payroll, tripsheets, transportation records, accident reports and personnel records;
- Manages daily statistical information and collection of school transportation data such as mileage, gas consumption, etc.;
- May drive a school bus, as needed;
- Performs a variety of related activities as required.
Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of the transportation operation of a school district; good knowledge of the district’s roads and locations; working knowledge of the operation of a two-way radio; clear speaking voice and excellent diction; skill in effectively dealing with drivers, helpers, and the public; ability to speak English and Spanish fluently and to understand, read, write and translate both in English and Spanish; ability to understand and carry out oral and written instructions; ability to use a computer; ability to post simple records and to make simple arithmetical computations; accuracy; tact; alertness.
MINIMUM QUALIFICATIONS: Either
- Graduation from high school or possession of a comparable diploma and one (1) year of dispatching service in transportation services or a related field; or
- Graduation from high school or possession of a comparable diploma and three (3) years of experience in driving a school bus; or
- An equivalent combination of training and experience as defined in a) and b) above.
SPECIAL REQUIREMENTS:
- Possession of a Commercial Driver’s License (CDL) valid in the State of New York, with Passenger (P) and School Bus (S) endorsements, and acceptable driving record, may be required within six (6) months of appointment.
- Fluency in understanding, speaking, reading, writing and translating Spanish and English.
SPECIAL REQUIREMENT FOR APPOINTMENT IN SCHOOL DISTRICTS:
In accordance with the Safe Schools Against Violence in Education (SAVE) legislation, Chapter 180 of the Laws of 2000, and by the Regulations of the Commissioner of Education, candidates for appointment in school districts must obtain clearance for employment from the State Education Department prior to employment based upon a fingerprint and criminal history background check.
10/18; 5/21; 10/24
Competitive Class
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Mission Statement
Our mission is to administer, in a fair and equitable manner, the provisions of New York State Civil Service Law and Putnam County Civil Service Rules with respect to the offices and employments in the classified service of Putnam County and the civil divisions therein, which include the towns, villages, school districts, libraries and special districts.
It is Putnam County Personnel Department’s responsibility to ensure Putnam County taxpayers of a public workforce qualified for their jobs pursuant to the principles of selection according to merit and fitness as set forth in Article 5, §6 of the New York State Constitution.
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Paul Eldridge
Personnel Officer