DISTINGUISHING FEATURES OF THE CLASS:  The Emergency Medical Services Program Coordinator will be expected to create, develop and implement a town-based emergency medical ambulance service. Responsibilities may include but are not limited to program and policy development, coordinating equipment purchases, developing a staffing model and hiring personnel, preparing and adhering to timelines. The incumbent of this position will work directly with under the general supervision of the Town Supervisor and Town Board. Cooperates with other local emergency and law enforcement personnel as necessary. Will be expected to provide supervision to EMTs and clerical support staff. Performs related work as required.

TYPICAL WORK ACTIVITIES:          (Illustrative only)

• Creates, develops, and manages the implementation of an ambulance service providing emergency medical services to residents of a town;
• Collects data and assesses need in order to develop and implement programs to provide emergency medical services to a town;
• Develops proposals, cost estimates and budgets, timelines and schedules;
• Provides detailed status reports for, and attends meetings with, appropriate personnel to discuss program progress, and/or strategic and tactical concerns in the implementation of program;
• Oversees the recruitment, training and evaluation of specialized team members, personnel and volunteers;
• Manages the procurement and purchasing of all necessary equipment and supplies for the ambulance service and training programs;
• Maintains an inventory control record of personnel, equipment and supplies relative to emergency medical services;
• Assists with ensuring that medical equipment and materials are maintained, operational and up-to-date;
• May teach basic and advanced emergency medical technician courses and related courses;
• Ensures that EMT certification and ongoing training requirements are met and maintained;
• Provides direct supervision to all Emergency Medical Technicians (EMTs) working for the ambulance service;
• Uses computer applications such as spreadsheets, word processing, calendar, email and database software in performing work assignments;
• Establishes and maintains a filing system for records and information maintenance and prepares reports as needed;
• Assists in coordinating promotional and public outreach activities to inform and educate the public and encourage participation in and utilization of the ambulance service;
• Acts as liaison between the ambulance service and the public, police, fire and other EMS agencies;
• Completes tours of EMT duty on ambulance calls, as required;
• Performs a variety of related activities as required.

Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge of the principles and objectives of federal, state, regional and local emergency medical services and programs; thorough knowledge of the geography of the area and mapping systems; thorough knowledge of the trends, developments and current literature in the field of emergency services and emergency medical treatment; thorough knowledge of emergency medical conditions, emergency first aid, and emergency medical treatment procedures; thorough knowledge of and skill in using a variety of medical and first aid equipment in an ambulance/rescue vehicle; good knowledge of background, principles and objectives of federal, state, regional, and local emergency medical services (EMS) programs; ability to plan and coordinate complex procedures involving participation of community resources in support of emergency medical services; ability to establish and maintain effective working relationships; ability to plan and direct the work of others; ability to communicate effectively both orally and in writing; ability to maintain records and prepare reports; dependability; good judgment; resourcefulness; stamina and endurance to perform rescues if needed.

MINIMUM QUALIFICATIONS:     Either

1. Bachelor's degree, or higher, and five (5) years of experience as an EMT or first responder, one (1) year of which was in a supervisory and/or training capacity; or
2. Graduation from high school or possession of a comparable diploma and seven (7) years of experience as an EMT or first responder, one (1) year of which was in a supervisory and/or training capacity.

SPECIAL REQUIREMENTS:

1. Possession of a valid New York State Department of Health Certification as Emergency Medical Technician-Paramedic.
2. Possession of a valid, unrestricted, appropriate level driver’s license, and acceptable driving record are required at time of appointment and must be maintained throughout employment.

PLEASE NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

2/24; 10/24

Competitive Class