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County Executive

News & Press Release

The new app-based transit program will allow residents to book affordable shared rides through an app or by calling a phone number

Putnam County and Via to Debut Microtransit Program Pilot Starting May 12th

08 May 2025

CARMEL, NY – Starting May 12, Putnam County and TransitTech provider Via are excited to announce the launch of Putnam On-Demand, which will bring flexible, app-based public transit in the Patterson, Southeast, and Carmel area. 

Putnam On-Demand will increase the convenience, coverage, and accessibility of local public transit. Residents can book on-demand rides for $2.50 or less and will receive door-to-door service (versus using traditional schedules or bus stops). Upon booking a ride, Via’s technology matches riders headed in the same direction into nimble minivans – creating efficient shared trips. Multiple vehicles in the new micro transit fleet will also be wheelchair accessible.

The program can be used to reach destinations like Metro-North stations, local bus stops, jobs, healthcare, shopping, restaurants and more. Putnam On-Demand is designed to complement and expand the county’s existing public transit network. 

“Access to public transportation traditionally has been a challenge in a county like ours that is dominated by suburban communities, narrow, winding local roads, and a lack of major metro areas,” said Putnam County Executive Kevin Byrne. “This is a creative, accessible solution for residents that we couldn’t be more excited to launch.”

“Via is proud to partner with Putnam County to bring a new era of public transit to this community,” said Mike Vaccarino, Senior Vice President of Partnerships at Via. “Putnam County’s decision to adopt microtransit underscores its commitment to opening new pathways and creating a more connected future for its residents."

The arrival of Putnam On-Demand comes at the same time that the PART Route 3 and PART paratransit service are being discontinued due to low ridership and inefficiency. The County is working closely with riders to ensure a smooth transition to the new transit option. 

Anyone within the designated service zone can book a ride through the Putnam On-Demand app (available in the App Store or Google Play) or by calling 845-475-0557. Rides are available Monday to Friday from 8 a.m. to 6 p.m. and Saturday from 9 a.m. to 3 p.m. 

For more information about Putnam On-Demand, please visit http://city.ridewithvia.com/putnam-county.

 

 


Welcome Message

“Remember that Putnam County is home. Regardless of what may make us different as individuals, it is our respect for each-other as neighbors, our desire to step up and serve, to lend a hand, and leave this beautiful county better off than we found it. That is what makes this place so special. It is with that in mind that we as a county government are here to serve, and will always serve, with a desire to do better.” - Kevin M. Byrne | Putnam County Executive 

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  • Kevin M. Byrne

    County Executive